price from cost up, never from gut down
You quoted a bathroom rewire last Tuesday. The customer seemed keen, you shook hands, and you said you'd "get a price over to them.".
Quotes, scheduling, and customer follow-up for contractors, plumbers, and electricians.

You picked up the trade because you're good with your hands. Nobody warned you that the job comes with a second job — the one with no tools, no van, and no satisfying finish at the end of the day.
The work that's been sitting in the back of your van — the half-finished quote template, the calendar you keep meaning to set up, the customers you never followed up with — doesn't get done because there's never a clear day to do it. There's always a job.
You quoted a bathroom rewire last Tuesday. The customer seemed keen, you shook hands, and you said you'd "get a price over to them.".
You quoted three jobs this week and won two. Good.
The cheapest tool in the trades isn't free — it's the one that quietly costs you a job you'll never know you lost. A quote you wrote on a notepad gets buried under a receipt.
The job is done. The breaker's reset, the panel's labeled, you've packed the van.
Take a job you're quoting this week — or the last one you sent — and run it through the four layers: JOB: ____________________________ 1. LABOUR hours ____ × rate ____ = ____ 2. MATERIALS cost ____ + markup ___% = ____ 3. OVERHEADS ___% of (labour+materials) = ____ 4.
You're replacing a domestic consumer unit. Walk the numbers: Reference Line Detail Amount Labour 6 hrs × £45 £270 Materials Board, breakers, certs (cost £180 + 15%) £207 Overheads 20% applied to labour + materials £95 Profit 15% margin on the subtotal £86 Quote total £658 Now look at what happens if you "round it to £550 to be.
Before you lock tomorrow, run it past this.
Walk through a typical solo plumber's "busy" Tuesday, minute by minute. Eight billable hours on paper. Here's the real shape of it: Reference Time block Activity Billable? 7:30–8:00 Drive to first job No 8:00–11:15 Panel/water-heater job Yes 11:15–11:45 Drive across town to callback No 11:45–12:30 Diagnose leak, no part on van Partial.

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